Privacy Policy

1. Who We Are

Our website address is: https://bellavistacampground.com. Bella Vista Campground (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a reservation, contact us, or sign up for updates, we collect details like your name, phone number, email, mailing address, and payment information.
  • Comments & User Input: If you leave a comment, we collect the information you enter in the comment form, along with your IP address and browser user agent to detect spam.
  • Usage Data & Cookies: Our Website collects technical data, including IP addresses, browser types, and pages visited. Cookies help us enhance your experience and remember your preferences. You may disable cookies through your browser settings.

3. Comments

When visitors leave comments on the Website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture is visible to the public in the context of your comment.

4. Media

If you upload images to the Website, avoid including embedded location data (EXIF GPS), as visitors to the site can download and extract location data from images.

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience.

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used for personalized advertising and promotions.

How to Manage Cookies

You can set your browser to block or delete cookies at any time. If you disable cookies, some parts of our Website may not function properly.

6. Embedded Content from Other Websites

Articles on our Website may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the visitor had accessed the other website directly. These sites may:

  • Collect data about you
  • Use cookies
  • Embed third-party tracking
  • Monitor interactions if you have an account and are logged into that site

7. How We Use Your Information

We use your data for:

  • Providing Services: Processing reservations, payments, and responding to inquiries.
  • Website Improvement: Enhancing user experience based on browsing behavior.
  • Marketing & Communications: Sending updates, promotional offers, and campground announcements.
  • Security & Fraud Prevention: Detecting spam, protecting against unauthorized activity, and ensuring a safe environment.

8. Who We Share Your Data With

We do not sell your data, but we may share it under the following circumstances:

  • Third-Party Service Providers: We work with trusted partners to process reservations, payments, and marketing. This includes:
    • Google Analytics (website traffic analysis)
    • Stripe/PayPal (payment processing)
    • Online booking platforms
  • Legal Compliance: If required by law, or to protect our rights, safety, and property.
  • Password Resets: If you request a password reset, your IP address will be included in the email.

9. How Long We Retain Your Data

  • Comments & User Input: If you leave a comment, it is stored indefinitely for follow-ups and spam detection.
  • Registered Users: User profiles and personal information are stored indefinitely unless deleted by the user.
  • Cookies & Tracking Data: Stored for various periods depending on type (login cookies last up to two weeks, while screen option cookies last a year).

10. Your Rights Over Your Data

If you have an account or have left comments, you can:

  • Request an exported file of your personal data.
  • Request that we erase your data, except for required administrative, legal, or security reasons.

For data access or deletion requests, contact us at: camp@bellavistacampground.com.

11. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service before approval.

12. Data Security

We implement security measures to protect your data, including:

  • SSL Encryption: Secures all data transfers between users and our servers.
  • Access Restrictions: Only authorized personnel can access your information.
  • Fraud Prevention Tools: Monitor and block suspicious activities.

However, no online system is 100% secure. Users should take precautions when sharing personal information.

13. Children’s Privacy

Our Website and services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, and significant updates will be communicated to users.

15. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Bella Vista Campground
📧 Email: camp@bellavistacampground.com
📞 Phone: (716) 267-4021
📍 Address: 2329 Page Road, Kennedy, NY 14747

By using our Website, you agree to the terms outlined in this Privacy Policy.

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